Shipping policy
Shipping Policy
At RandoArtissimo, each of our 3D-printed items and personalized gifts is crafted with care. Please review the following details regarding how we get your items to you.
Processing & Production Time
Because many of our products are made-to-order or personalized, our processing time includes both preparation and production.
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Standard Items: Processed and dispatched within [1–3] business days.
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Custom/Personalized Items: Please allow [5–7] business days for production before your item is shipped.
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Note: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Estimates
Shipping costs and delivery times are calculated at checkout based on your location and the shipping method selected.
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Standard Shipping: [3–7] business days.
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Express Shipping: [1–3] business days.
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Note: Delivery times are estimates and begin only after the order has been processed and handed to the carrier.
Order Tracking
Once your order ships, you will receive a confirmation email containing your tracking number. You can use this link to monitor the progress of your package.
International Shipping
We ship to [List Countries/Regions]. Please be aware that international orders may be subject to customs duties, import taxes, or brokerage fees. These charges are the responsibility of the recipient and are not included in the shipping cost.
Damaged or Lost Packages
We take great care in packaging our 3D-printed products to ensure they arrive safely. If your order arrives damaged, please contact us at info@RandoArtissimo.com within [48 hours] of delivery with photos of the damage so we can evaluate the issue. If your package is lost in transit, please reach out to us so we can assist you in locating it or arranging a replacement.